PRIVACY POLICY
ZCCO.COM and its affiliates, hereinafter to be referred to as “ZCCO”, offerservices and
products at the stores and websites, in the course of which yourpersonal information, also referred
to as “personal data”, are processed. We processand protect personal data with due care, meeting
the requirements set by privacylegislation (GDPR).
WHAT PERSONAL DATA DO WE USE?
When using our services and websites, you leave behind data. That may includepersonal data.
Examples of situations in which you provide personal data are:placing an online order, making a
purchase at or returning an item to the store,subscribing to our newsletter at
ZCCO. Below is a summary ofdata that you may provide to us:
  • Given name and surname;
  • Place and date of birth;
  • Address details;
  •  Telephone number;
  • E-mail address;
  • Payment details;
  • Order history;
  • Other personal data that you actively provide to us, for example bycreating an account, in correspondence (both orallyand in writing).
Furthermore, data is also collected automatically when you visit our store or websites(depending on
the cookie settings):
  • Location data;
  • Activities on the website(s);
  • (Temporary) IP address and, where possible, the referring website or thelinking e-mail;
  •  Internet browser and device type;
  • CCTV footage.
WHAT ARE THE LEGAL BASIS AND THE PURPOSE FOR OUR USE OF YOUR PERSONALDATA?
Under privacy legislation, we may only use your data if there is a legal basis to do so.Thus, we use
your data if you have granted your consent to do so, in theperformance of the agreement, based on
a legitimate interest, or to comply with alegal obligation. We process your personal data for the
following purposes:
  • Despatching of the order, processing payment, and communication on theorder;
  • Creating a personal environment (dashboard) on the ZCCO website(s) in theevent of an
  • ZCCO account;
  • Preventing and combating fraud;
  • Identification;
  • Security;
  • Promotional campaigns;
  • Social media;
  • Personal advice;
  • Contact with our customer service;
  • Newsletter and e-mail;
  • Reviews and customer satisfaction survey;
  • To comply with legal obligations, for example, under tax law;
  • Analysing your activities on the ZCCO website to improve the website andtailor the range ofproducts and services to your preferences;
  • Direct marketing;
  •  Analyses for statistical and scientificpurposes;
  • Recording evidence.
If ZCCO processes your personal data based on consent, you may always withdrawsuch consent,
without any requirement to state reasons.
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We will not retain or use your data any longer than necessary. After that, we willdelete any personal
data we hold about you or anonymise such personal databecause we need certain data for internal
analyses and reports. Some data weneed to retain for a long period because we are required to do so
by law.
DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?
ZCCO will share your personal data with other (third) parties if you have grantedyour consent or if
necessary, for the performance of the agreement or pursuant tolegal obligations. The parties that we
grant access to your data may either use suchdata only to provide you with a service on behalf of
ZCCO or for their own purposesif they have a legal basis to do so, in which case they themselves will
be responsiblefor the processing and protection of your data. To warrant your privacy, we enterinto
dataprocessingagreementswithpartiesthatprocessyourpersonaldataontheinstructionsofZCCO.
We will always ensure that your privacy remainsappropriatelyprotected. ZCCO will remain fully
responsible for any such processing and will alsoimplement all reasonable administrative, technical
and physical measures toprotect your personal data against unauthorised access, accidental loss or
alteration thereof.
Third parties, such as advertisers and/or social media companies, may also installcookies on the
ZCCO website(s). For more information, please refer to the CookieStatement.
CONTACT (RIGHT OF ACCESS AND RIGHT TO RECTIFICATION OF PERSONAL DATA)
If you wish to be given access to your personal data, or if you wish to change ordelete your data, you
may reach us at the address stated below. Unsubscribing forour newsletter or adjusting your e-mail
preferencescaneasilybedoneinyourZCCOaccountorusingthelinkatthebottomofthenewsletter
itself.
Via email: sales@zcco.com
Via our website: https://zcco.com/contact-us/
If you believe ZCCO has wrongfully used your personal data or if you are notsatisfied with ZCCO’s response to your request for access, please feel free to contact us.