📦 Shipping & Delivery

Thank you for shopping with us! Below is our Shipping & Delivery Policy designed to provide you with a transparent and smooth experience.

🚚 Order Processing Time

• Business Days: Orders are processed on business days only.

• Weekends & Holidays: Orders placed on weekends or holidays will be processed on the next business day.

• Inventory Availability: Order processing is subject to stock availability.

⏱ Estimated Delivery Time

• Standard Shipping: 7–20 business days.

• Express Shipping: 3–7 business days.

Please note: These are estimated delivery times. Actual delivery may vary depending on your location and courier performance.

📦 Shipping Fees

• Automatic Calculation: Shipping costs are automatically calculated at checkout based on your address and selected shipping method.

• Remote Area Surcharge: If your address is identified as a remote area by the courier, we will contact you to cover the additional shipping fee.

🏠 Address Guidelines

• Accurate Address: Please ensure all shipping details are correct when placing your order.

• No Address Changes: Once an order is submitted, we are unable to change the delivery address.

• No P.O. Boxes: Couriers like FedEx/UPS/DHL cannot deliver to P.O. Box addresses.

✈️ International Shipping & Customs

• Duties & Taxes: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

• Return Due to Customs or Address Issues: If an order is returned due to unpaid customs or incorrect address, no refund will be issued.

📝 Additional Information

• Signature Requirement: Most packages do not require a signature upon delivery.

• No Cancellations After Shipping: Once an order has been shipped, we do not accept cancellation or refund requests for any reason.

If you have any questions or need assistance, feel free to contact us at [sales@zcco.com]. We’re here to help!